External iSupplier User

We have faced a issue during our implementation, where the registered external isupplier users were not able to login to the portal.

When they log in, they get the 'Page not found error' though the POS: External URL has been set to external web server.

Later we found that setting up POS: External URL will not be sufficient and below are mandatory set ups to be performed to make external users to log in to the Supplier portal.


1. Set the profile option POS: External URL to:
http or https://(external web server machine):(port)/
2. Set the profile option POS: Internal URL to :
http or https://(internal web server machine):(port)/
3. After setting the above profile options

please run the following script using user APPS through sqlplus:
$POS_TOP/patch/115/sql/pos_upg_usr.sql
The above script updates the user level values of below profiles for all supplier users using the new values in the profile option POS: External URL

-> Applications Framework Agent
-> Application Web Agent
-> Apps Servlet Agent

Important : Every time the value of profile option POS: External URL is changed, it is necessary to run this script.